About Us


Our physiotherapists work as a team to help our clients.

Mission Statement:

Our goal is to return clients to their normal activities and prevent re-injury while helping them move and feel better. We strive to accomplish this through personalized assessment and treatment.

How do we accomplish this:

Our approach is an active, hands-on approach. We will assist you in achieving your rehabilitation goals and optimum daily living functions through accurate diagnosis, clinically proven treatment intervention and especially patient education.

Each therapist at the Pro-Physio Clinic is committed to education and training in their own area of interest. We work as a team and if necessary will consult each other to gather more information on more complicated cases.

About the care we offer:

We take time for each of our clients to ensure a thorough assessment is performed. It is of great importance to us to educate the client about the nature of the injury, the treatment plan and set up a personalized (home) exercise program.

Anke Smit

Upon completion of her physiotherapy training in the Netherlands, Anke immigrated to Canada.  After working in different cities in BC she settled in Penticton and started the Pro-Physio Clinic in 1991.  Over the years a lot of time was put into attending different orthopaedic, Acupuncture and IMS courses.  She also volunteers at a number of different sporting events during the year, and is a  board member for the SADI youth organization in Summerland.  In her spare time, Anke likes to spend time with her family, friends and the outdoors (hiking, skiing, gardening and horseback riding).

Tracey McQuair

Graduated from the University of Victoria with a degree in Kinesiology (BSc) and then completed her degree in Physical Therapy (BSc) at the University of Alberta.  Since, she has been inspired to do further training in order to improve the outcomes of her varied patient population.  A new area of interest, Tracey has become Certified in treating Pelvic Health issues - in the hopes of keeping everyone doing what they love!  Tracey is also a Certified Active Release Techniques Therapist and has found great success in treating both the high end athlete and the busy desk jockey.  She has also become certified in the use of Acupuncture (AFCI) and Functional Dry Needling (IMS) for the treatment of musculoskeletal problems.

Darrel Hagel

Darrel Hagel is a graduate of the University of Alberta in 2003 where he obtained his Bachelor of Science with distinction in Physical therapy.  Darrel has worked in a variety of clinical settings including private practice, acute hospital rehab, cardiac and pulmonary rehabilitation and with a variety of sports teams including hockey, baseball, basketball and ski teams.  Darrel has advanced training in manual therapy, his American College of Sports Medicine Exercise Specialist certification and is enrolled at UBC working towards his Masters of Rehabilitation Science.  He is also trained in Functional Dry Needling (IMS).  Darrel has previously worked in Edmonton, Sydney Australia and for the last 9 years in Penticton.

Scott Downey

Scott graduated from Indiana University Physical Therapy School in 1998. He has practiced in Washington state, Hawaii and in Penticton since 2002. He has worked in acute care, inpatient rehabilitation, outpatient orthopedics, and home care. Scott is trained in Level II Orthopedic Manual Therapy, Dry Needling (IMS), Selective Functional Movement Assessment (SFMA) and is certificated as a Clinical Exercise Specialist by the American College of Sports Medicine. In addition to his practice at Pro Physio, Scott also works in the Cardiac and Pulmonary Rehabilitation Program in Penticton. Scott enjoys outdoor activities including skiing, mountain biking, hiking, kayaking and surfing.

Erin Hvidson

Erin graduated with a Class One Degree in Human Kinetics (UBC), a Bachelor of Education with Distinction (U of S), and a Master of Physical Therapy (UBC).  Prior to moving to Penticton, she worked at Alan McGavin Sports Medicine Clinic in Vancouver, and was a teacher assistant of the Neuroanatomy/Neurophysiology for the UBC Master of Physical Therapy Program.  Erin has her Level Two Orthopedic Manual and Manipulative Therapy, and is trained in Functional Dry Needling (IMS).  She further is trained in Selective Functional Movement Assessment (SFMA) and Functional Movement Screen (FMS).  She is a former member of the 2003 University of Saskatchewan's Female National Championship CIS Track and Field Team, competing in distances of 400m-800m, and now enjoys competing in triathlons.  Erin enjoys just about any activity that’s outdoors, and will often be found exploring the trails, on bikes or skis, with her two active young boys and husband.

Jackie Crnic-Paulson

Jackie was raised in Penticton and moved away for 10 years.  During that time she graduated from UBCO with a degree in Bachelor of Business.  She is passionate about marketing and has moved back to Penticton and joined the Pro-Physio team.  Jackie is an outdoor enthusiast, enjoying a variety of activities including camping, golfing and wake surfing in the Summer; snowboarding, snowshoeing and yoga in the Winter.

Trudy Phipps

Trudy has always called the Okanagan her home.  She is a graduate of Penticton Secondary School and has post-secondary education in Office Administration.  During the last 20 years, Trudy has worked in various industries including customer service and administration, and raised two daughters that are studying at the University of British Columbia.  

Trudy is active in her community.  She was the secretary for the Canadian Ski Patrol from 2008-2012, and has volunteered with Grand Fondo and Challenge Penticton.  When not at work, you can find Trudy enjoying the outdoors with her husband: snowshoeing, skiing or touring the greater northwest.